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Documentation Index

Fetch the complete documentation index at: https://docs.ornn.com/llms.txt

Use this file to discover all available pages before exploring further.

Every approved Ornn account belongs to an organization. Your organization groups your team members under a single tenant, giving everyone access to the same reservations, marketplace listings, and portfolio. The team panel lives at /account on the Profile tab — click Manage Team to open the full team modal.
Your organization is created automatically when you complete the Ornn onboarding process. You do not need to set it up manually.

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Roles

Ornn organizations have two roles: admin and member.
Admins have full control over the organization’s settings and membership:
  • Edit company information (company name, website, industry, address)
  • Manage billing settings and invoice email
  • Invite new members to the organization
  • Promote members to admin or demote admins to member
  • Remove members from the organization
  • View and revoke pending invitations
At least one admin must exist at all times. You cannot demote or remove the last remaining admin.

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Viewing your team

1

Go to Account Settings

Navigate to /account. The Profile tab opens by default.
2

Open the team panel

In the team card on the right side of the page, click Manage Team. The team modal opens and loads the current member list.
3

Review the member list

Each row shows the member’s name, email address, and role (Admin or Member). Your own row is marked (you).

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Inviting a teammate

You must be an admin to send invitations.
1

Open the team modal

Navigate to /account and click Manage Team on the Profile tab.
2

Click Invite member

Click the Invite member button in the top-right corner of the modal.
3

Enter the email address

Type the teammate’s work email address into the field and click Send invite. Ornn sends them a secure link to join your organization.
Invitations expire after 7 days. New members join with the member role by default. You can promote them to admin after they accept the invite.

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Changing a member’s role

You must be an admin to change roles.
1

Open the team modal

Navigate to /account and click Manage Team.
2

Open the actions menu

Click the ⋯ menu on the member’s row.
3

Select the role action

  • Click Make admin to promote a member to admin.
  • Click Demote to member to reduce an admin to member.
4

Confirm the change

A confirmation dialog appears. Review the change and click the confirm button to apply it.
You cannot demote an admin if they are the only admin in the organization. Promote another member to admin first, then demote the original admin.

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Removing a member

1

Open the team modal

Navigate to /account and click Manage Team.
2

Open the actions menu

Click ⋯ on the member’s row and select Remove from org.
3

Confirm the removal

Review the confirmation dialog and click Remove. The member loses access to the organization immediately.
If you want to leave the organization yourself, open the actions menu on your own row and select Leave organization. You cannot leave if you are the only admin.

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Revoking a pending invitation

Admins can cancel an invitation before the invitee accepts it.
1

Open the team modal

Navigate to /account and click Manage Team.
2

Find the invite in Pending invites

Scroll to the Pending invites section of the modal.
3

Click Revoke

Click Revoke on the invite row and confirm in the dialog. The invite link becomes invalid immediately.

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Transferring admin ownership

To transfer admin ownership to another person, promote them to admin first, then leave the organization or ask them to demote you to member.
If you need to transfer ownership but have lost admin access or are locked out, contact Ornn support at support@ornn.com.

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What’s next

Account settings

Update your personal profile, display preferences, and billing settings.

Notification preferences

Control which emails Ornn sends to your account.