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Every approved Ornn account belongs to an organization. Your organization groups your team members under a single tenant, giving everyone access to the same reservations, portfolio, and marketplace inventory. Team membership is managed from the Account page: open the Profile tab and click Manage Team.
Your organization is created automatically when you complete the Ornn onboarding process. You don’t need to set it up manually.

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Roles

Ornn organizations have two roles: admin and member.
Admins manage the organization’s settings, membership, and transactional actions:
  • Edit company information (company name, website, industry, address).
  • Manage billing-related organization settings where exposed in the product.
  • Invite new members and revoke pending invites.
  • Promote members to admin or demote admins to member.
  • Remove members from the organization.
  • Submit bids, complete checkout, and manage reservations on behalf of the tenant.
At least one admin must exist at all times. You can’t demote or remove the last remaining admin.

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Viewing your team

1

Open the Account page

Go to the Account page (/account). The Profile tab opens by default.
2

Open the team panel

In the team card on the Profile tab, click Manage Team. The team modal opens with the current member list.
3

Review the member list

Each row shows the member’s name, email, and role (Admin or Member). Your own row is marked (you).

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Inviting a teammate

Only admins can send invitations.
1

Open the team modal

On the Profile tab, click Manage Team.
2

Enter the email address

For an admin, the invite form is at the top of the modal. Type the teammate’s work email in the Enter email field. You can add up to 3 addresses at a time, separated by commas, spaces, or new lines.
3

Click Invite member

Click Invite member. Ornn emails each person a secure link to join your organization.
Invitations expire 7 days after they’re sent. New members join with the member role by default; promote them to admin after they accept.

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Changing a member’s role

Only admins can change roles.
1

Open the team modal

On the Profile tab, click Manage Team.
2

Open the actions menu

Click the Edit button on the member’s row.
3

Select the role action

  • Click Make admin to promote a member.
  • Click Demote to member to reduce an admin to member.
4

Confirm the change

Review the confirmation dialog and apply.
You can’t demote an admin if they’re the only admin in the organization. Promote another member to admin first, then demote the original admin.

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Removing a member

1

Open the team modal

On the Profile tab, click Manage Team.
2

Open the actions menu

Click Edit on the member’s row and select Remove from org.
3

Confirm the removal

Review the confirmation and click Remove. The member loses access to the organization immediately.
To leave the organization yourself, open the actions menu on your own row and select Leave organization. You can’t leave if you’re the only admin.

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Revoking a pending invitation

Admins can cancel an invitation before the invitee accepts it.
1

Open the team modal

On the Profile tab, click Manage Team.
2

Find the invite in Pending invites

Scroll to the Pending invites section of the modal.
3

Click Revoke

Click Revoke on the invite row and confirm. The invite link becomes invalid immediately.

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Transferring admin ownership

To transfer admin ownership, promote the new owner to admin first, then leave the organization or ask them to demote you to member.
If you need to transfer ownership but have lost admin access or are locked out, contact Ornn support at support@ornn.com.

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What’s next

account-settings

Account settings

Update your personal profile, display preferences, and billing details.
notifications

Notification preferences

Configure organization-wide email notifications.